Wednesday 9 July 2008

At long last (PayPal situation)

After 4 months of painful 'correspondence' with PayPal, the clowns have finally unlocked my account. It only took 18 emails, a fax and a 20 minute long international phone call to get it sorted. The 20 minute conversation was pointless by the way, as I was eventually told that they don't discuss security details over the phone. Priceless.

The people involved in this hopeless organisation sit behind a stonewall defence of webforms and the game they like to play most, pass-the-parcel.

One day I am in communication with someone called Aurora, the next and it's someone called Ferizchel. And to use the word communication is probably too strong a term.

And all of this occurred because I simply bid/bought for some memory on Ebay from a PowerSeller in Hong Kong whilst I am here in Uruguay. My Ebay account works fine and so did my PayPal until their systems flagged my IP as 'possible 3rd party activity' on my account.

Their logic is patently flawed and it's caused me a lot of problems. Don't whatever you do pay for anything on your PayPal account in a different country or your account will no doubt get locked like mine did. You will then enter a black hole of miscommunication with the automatons at PayPal. You have been warned ;-)

I am going to vote with my feet and say goodbye to PayPal, and hello Google Checkout!


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